FAQs

You can click on any question that you need to know its answer

We accept payment via credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the courier's website.

We offer a 7-day return policy for items that are unused and in their original packaging. All shipping expenses are non-refundable.

You can contact our customer support team via email at Joury.hms@gmail.com or through our Contact Us page.

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. Please refer to our Shipping Information page for more details.

Yes, all our products are handmade with care by skilled artisans.

Yes, we offer customization options for some of our products. Please contact us for more information. or chat with us on here

You can also visit the following link for more details